About shopping abroad
When we receive the item, we will inspect it and inform you of the condition.
We are located in São Paulo, depending on the state where the store where you decide to buy is located, it is possible that it will take longer to send it.
Clothing size:
The size development in Brazil may be completely different from the actual size in Japan even if the size is the same.
For example, M size in Japan is P size in Brazil.
Normally, the actual size of each is listed on the size page of the shop, so
Please be sure to check before ordering.
If you don't have the details, you can call the store directly to inquire.
About inspection
Inspection is a simple one.
・ We check product number, colour, and size
・ We check the quantity
・ We check for product defects (scratches, stains, fading, frayed or scratched cloth)
・ We check in the case of shoes, check that the left and right sides match and that there are no major stains.
Observation:
Please note that we cannot accept complaints after receiving the product as it is not a specialized inspection.
* If you do not wish we open the box of products, please tell us in advance. We will transfer the box as it is without opening it.
* If you purchase multiple items and want to reduce the packing due to weight, please contact us in advance.
About personal information
We will ask for personal information such as your address when you make a transaction, but for your security, we will eraser every detail after the transaction is completed.
We apologize for the inconvenience, but if you would likecontract us again, we will do the whole procedure again
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